Comment section "Toll Tales" Please Share

7/20/2017

Christopher White

7/25/2017 09:32:57 am

We are affected with a Brick Home and Toll refuses to Fix the issues that have been happening since 2011, very frustrating!!

Mike

7/30/2017 12:05:34 am

Hey Chris can you share more about what ur dealing with?

Christopher White

7/30/2017 10:29:04 am

After a good inspection, we are facing bad windows, doors and weep holes that are non existant

Adam

7/25/2017 11:59:03 am

I lived in a Toll Bros house in Furlong for 2 years. Their lack of integrity and accountability for their shoddy work is appalling. This is not the way a multi-million dollar local company should act. My friend will have to cover the outrageous cost(approx $200k) of their terrible work and business practices. Man up Toll and pay for your disgraceful mistakes and corner-cutting.

Vee

7/28/2017 12:11:57 am

All we have had were problems with our Toll Brothers house from the day we moved in. The most recent is failing stucco, either no flashing or badly constructed flashing on windows causing leaks, badly constructed chimneys resulting in leaks, and having to totally tear it out and rebuild. We have also had issues with the roof - now, the entire envelope of the building, along with insulation and interior framework, has to be torn out (on the entire home) and replaced. These are just a very few of our problems. I have personally never met a single person who has been satisfied with their Toll Brothers home. Unfortunately, we did not talk to anyone prior to buying.

Malcolm X link

7/29/2017 08:26:38 am

If you love a Toll House, you are probably talking about a chocolate chip cookie that is known the world over, is delicious, is made of the highest quality ingredients, and has a known recipe that can be easily replicated. It is something that brings great pleasure at a small price.

If you hate a Toll House, you are probably talking about the "luxury" home that you purchased for a substantial amount of money, was misrepresented during the sales process, has been proven to be of substandard materials and workmanship, and has undisclosed issues that rear their ugly head only after the 12 year warranty period. It is something that was supposed to bring great pleasure, but has instead brought about substantial dissatisfaction and financial hardship.

Dan

7/29/2017 05:39:22 pm

you do not represent me, a current homeowner, who does not have water infiltration issues yet your website appears to represent the entire community. I would like to see a clear disclaimer on your home page indicating that you do not represent the views or interests of anyone but yourselves. By suggesting you speak for the entire community you are interfering with a homeowner's ability to sell their home and directly affecting it's value by inferring that all homes are affected, regardless of the specific language on your web pages

Malcolm X

7/29/2017 08:05:05 pm

How is your stucco chimney? And you have been tested for moisture levels? Just asking. Yes Dan, it is possible that some homes have no damage or little damage. However, based upon the activity in the neighborhoods mentioned on the website I have many questions. I truly hope you are one of the fortunate few regardless of what Toll neighborhood in which reside.

Mike

7/29/2017 10:57:30 pm

Hey Dan I agree with your point, But I am pretty sure this a much bigger issue then you realize. I too have a home that had a moisture test come back with just chimney damage. About 15K worth of damage, a drop in the bucket compared to my neighbors. I am willing to fight a long with my neighbors because I see the sales prices dropping dramatically. We just had a home sell for 425K. Thats 100k less then the homes sold when there were being built. I am more afraid that my neighbors that are having issues will just let them homes foreclose and we live in a neighborhood with half filled homes. What will the value of your home be then? Thats my fear!

Mitch

7/30/2017 08:49:28 am

Mike:
Thanks for your support on this item. It is a very widespread issue throughout the building industry, but our focus is Toll as this is a Toll community filled with issues created by Toll and not POed homeowners. The deterioration of home values is a domino-effect of Toll's now known (not admitted) and long undisclosed substandard, not up to code building practices that carried over to the much more expensive communities around us. In my conversations with them they tried to point the finger at their subcontractors and suppliers such as Andersen Windows who supposedly had "known defects" in their windows. Upon an inspection, an Andersen representative / inspector identified incorrect installation. So who is telling the truth? The world may never know, but I truly believe we need to stick together as this is a widespread problem impacting a large number in our community, likely hundreds in Bucks County, thousands in the tri-state area, and likely hundreds of thousands throughout the country.

Mitch

7/30/2017 08:56:13 am

Out of courtesy and to your point "THOUGH NOT EVERY HOME MAY BE IMPACTED" was added to the About Us section.

Christopher White

7/30/2017 10:32:35 am

Dan, have an inspection before you think all is well!

Christopher White

8/23/2017 09:16:16 am

Did you have an inspection, I am sure you do have an issue if you inspect!

Dana

7/30/2017 08:28:25 pm

How many of you submitted claims to the Attorney General? Its time they bring down Toll like they did the the Cutler Group.

Mitch

8/2/2017 04:30:49 pm

Hopefully everyone impacted by this issue. The more complaints filed with the PA Attorney General, the better our position and our ability to bring justice for all!! If you have not done so already I strongly recommend doing so in the near future. The team that created this site made it very easy to find the documents and to take action.

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